Transactions Policy
At Margaret Robinson, we place strong importance on secure and reliable payment processing. All transactions made through our website are handled via protected payment systems that meet recognized international security standards.
Our objective is to ensure a smooth, safe, and trustworthy checkout experience for every customer.
Accepted Payment Methods
Customers can complete their purchases using a range of trusted payment options, including:
- Mastercard
- Visa
- Google Pay
- Apple Pay
- Shop Pay
- Amazon Pay
The payment methods available at checkout may vary depending on your location, your bank or financial provider, and the services supported by our payment processors.
Payment Process
Completing a purchase on our website is straightforward and secure:
- Select your preferred payment method during checkout
- You will be directed to a secure payment environment
- Enter your payment information and confirm your order
- The transaction is processed through an encrypted connection
- After successful payment, you will receive an order confirmation by email
Payment Security
To protect your financial data, all transactions are conducted through SSL-encrypted connections.
Margaret Robinson does not store complete credit card details on its servers.
Payments are processed by certified providers that comply with international security standards, including PCI-DSS requirements, ensuring that your payment information remains secure.
Failed or Declined Payments
If a payment attempt is unsuccessful, we recommend the following:
- Try a different payment method
- Double-check your payment details and try again
- Contact your bank or card issuer to confirm there are no restrictions
If the issue persists, you may contact our support team for assistance in accordance with our Terms of Service.
Currency
All prices on our website are listed and charged in United States Dollars (USD).
If you are paying in another currency, your bank or payment provider may apply currency conversion fees.
Questions
For more information regarding orders, delivery, returns, or related topics, please refer to our Shipping Policy, Return & Refund Policy, and Frequently Asked Questions.
You may also contact our customer support team via our contact page if you require further assistance.
Contact Information
Shop Name: Margaret Robinson
Company Name: Milo Mochi Co., LLC
Company Registration Number: 41-4010122
Tel: +1 (620) 647-8344
Business address: 25 Prospect St, Watertown, Massachusetts 02472, United States.
Warehouse Address: Building 4, 4th Floor, 58 Baiye Road, 523000 Guangdong, China
Email: support@margaret-robinson.com
You can also reach us directly through our Contact page.
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday – Sunday: 12:00 PM – 5:00 PM (EST)